Our New Policies & Response to COVID-19
Studio policies updated: 10/26/22
Client Procedures:
Updated 24-Hour Cancellation Policy:
24-hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24-hours advance notice you will be charged the full amount of your appointment.
COVID-19 Update: If you are experiencing respiratory or flu like symptoms including, fever, cough, or shortness of breath you must reschedule your appointment and you will not be charged the cancellation fee. Please give us as much notification as possible.
Our Studio Safety Precautions:
Payments:
In-Home Massages:
We are still an appointment-only business, please call us or book online to schedule today!
Our bodyworkers are in by appointment 7 days a week and our reception hours are: Monday & Tuesday from 10 am - 4 pm, Wednesday and Thursday 11-7pm, Friday 9-5pm, Saturday 10-4pm, and Sunday 9-5pm.
*Please check back periodically or as state or CDC guidelines and recommendations change for studio updates.
Client Procedures:
- You are welcome to walk into the studio once you arrive for your appointment.
- Masks are optional for both clients and staff. If you prefer that your therapist wear a mask, ask us and we will gladly accommodate during your session.
- We trust that you are monitoring your health and wellness and keeping yourself safe by abiding by the CDC recommendations for both vaccinated and unvaccinated individuals. Therefore we are forgoing our health assessments and temperature check at the door. Please call us to reschedule if you are sick or have any covid19 symptoms.
- Please remember to maintain 6ft distance with others outside of your treatment. There is red tape which marks 6 ft distance from the desk in the lobby. If two people happen to be in the waiting room, the waiting room chairs on opposite walls are more than 6 ft apart.
- If you are a new client please fill out the appropriate form on this webpage then print.
- Doula consultations are virtual and in person by request.
- We have both in person and virtual option for classes and some support groups.
Updated 24-Hour Cancellation Policy:
24-hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24-hours advance notice you will be charged the full amount of your appointment.
COVID-19 Update: If you are experiencing respiratory or flu like symptoms including, fever, cough, or shortness of breath you must reschedule your appointment and you will not be charged the cancellation fee. Please give us as much notification as possible.
Our Studio Safety Precautions:
- We installed an high efficiency air purification system that kills 99% of germs, bacteria, viruses, and mold in the air and on surfaces.
- Staff masking is now optional. Staff may choose to wear masks anytime, when they are ill, or per CDC recommendations.
- Each therapist will be screened for symptoms prior to coming in using our Employee Symptom Assessment.
- We are continuing to keep the studio clean and sanitized daily.
Payments:
- We've converted our register to be no touch! If leaving a tip, please let us know the amount during check out.
- Let us know if you would like to save money by purchasing a package.
- You may continue to purchase gift certificates online or give us a call and we can take care of everything over the phone.
- All massage gift certificates purchased during our COVID-19 mandatory shut down from March 18-May 20, 2020 will expire 2 years from our reopen date of May 20, 2020.
In-Home Massages:
- You must provide your own linen and pillows. A twin sheet set or two flat twin sheets, a blanket, and a pillow. For a prenatal massage, an additional body pillow or two head pillows will be needed..
- Everyone living in the home must be symptom-free and have not been in contact with anyone with COVID-19 within the past week prior to your appointment.
- Masks optional, if you wish that your therapist wear a mask, kindly ask and we will be happy to accommodate.
We are still an appointment-only business, please call us or book online to schedule today!
Our bodyworkers are in by appointment 7 days a week and our reception hours are: Monday & Tuesday from 10 am - 4 pm, Wednesday and Thursday 11-7pm, Friday 9-5pm, Saturday 10-4pm, and Sunday 9-5pm.
*Please check back periodically or as state or CDC guidelines and recommendations change for studio updates.